Gold & Community Service Card holders - 15% DISCOUNT!!
image

Frequently Asked Questions (FAQ)

❓ Do you come to my home or business?
Yes — I’m a mobile technician. I come to your home or small business anywhere in Tauranga, Mount Maunganui, Papamoa, Pyes Pa, The Lakes, and nearby suburbs. See the full Service Area for details.
❓ How much does tech support cost?
Standard Visit — $120 for call out + first 60 mins. Extra time: $20 per 15 mins. Gold Card & Community Services Card HoldersStandard Visit— $102 for call out + first 60 mins. Extra time: $17 per 15 mins. Most common issues like printer setup, Wi‑Fi configuration, laptop optimization, and device configuration are completed within 1 hour.
❓Can you help seniors or beginners with technology?
Absolutely. I offer friendly, patient one‑on‑one tech training for phones, computers, tablets, email, apps, photos, and online safety — all at your pace.
❓Do you fix slow or freezing laptops?
Yes — I diagnose and optimize slow laptops, overheating, software errors, startup issues, and general performance problems. See Laptop Repair for more details.
❓Can you set up my new printer or fix printing issues?
Yes — I set up Wi‑Fi printers, resolve error messages, install ink, configure scanning, and get your printer working properly again. See Printer Setup for full details.

❓ Do you help with Wi‑Fi or internet problems?

Yes — I optimize slow internet, dropouts, modem issues, and poor Wi‑Fi coverage. I can improve your home network and get everything running smoothly.See Wi‑Fi Optimization for more information.

❓ Can you help me set up a new phone, tablet, or laptop?

Yes — I set up new devices, accounts, apps, backups, cloud services, and email. I make sure everything is working the way you want.See Device Setup for details.

❓Do you offer small business IT support?

Yes — I help small businesses with email, devices, printers, Wi‑Fi optimization , and general tech guidance. No long‑term contracts required.See Small Business IT Support for more information.
Tech Around Town Mount Maunganui, Tauranga 📞 027 278 3880 📧 steve.joy@techaroundtown.kiwi 🕒 Mon–Fri, 8.30am–5pm
Tech Around Town provides mobile tech support across:
Tauranga
Mount Maunganui
Papamoa
Pyes Pa
The Lakes
Welcome Bay
Te Puke
Bethlehem
Otumoetai
Greerton
If you’re nearby, I can come to you — just ask.